Quick answer
Use the same scan path, account permissions, size metric, filters and approximate workload. Compare total bytes and specific folder changes, not just the visual percentage bars.
This is a read-first troubleshooting guide, not a guarantee that a particular file can be removed. Verify ownership and backups before changes.
Step-by-step workflow
- Step 1. Record the selected root path, date, TreeSize edition and whether the scan was elevated.
- Step 2. Use the same Size or Allocated Space metric for both measurements.
- Step 3. Run both scans under comparable workload conditions, ideally avoiding active imports or backup jobs.
- Step 4. Compare the same folders and export results when the edition supports it.
- Step 5. Investigate the changed directories before removing files; growth in logs or caches can be expected.
What can go wrong
- Relative percentages can change without a folder growing.
- Access-denied content can make totals unreliable across accounts.
- Hard links or cloud placeholders can complicate comparisons.
Frequently asked question
Can a scan comparison prove a folder has leaked storage?
No. It identifies growth; you still need to inspect the owning process and normal retention behavior.
Related reading
Editorial method and sources
This guide distinguishes observed disk usage from safe cleanup actions. Its recommendations are based on Windows storage behavior and documented workflows; vendor capabilities and licensing can change.
Prepared by jam-software.org Editorial Team. Published . Sources and corrections.